The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Onsen
“The onsen was a fantastic experience after long days on the slopes, providing a soothing and relaxing atmosphere.” view full review
Delicious Cuisine
“The on-site restaurant offered a amazing selection of Japanese dishes, and every meal we tried was simply delicious.” view full review
Excellent Amenities
“The hotel facilities were excellent, especially the live music at Jack's bar next door, which added a fun vibe to our evenings.” view full review
Comfortable Beds
“The beds were incredibly comfortable, providing a restful night's sleep after our adventurous days.” view full review
General
Wi-Fi
Guest Parking
Electric kettle
Dining
Restaurant
Bar/ Lounge area
Children
Cots
Room features
Free Wi-Fi in rooms
In-room safe
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
5090 Hokujo,
Hakuba,
Japan,
Nagano
Map view
5090 Hokujo,
Hakuba,
Japan,
Nagano
City landmarks
Hokujo
Hakuba Ski Jumping Stadium
980 m
4617－1 Hokujo
Hakuba Mini Train Park
770 m
3476
Hakuba Olympic Museum
860 m
2965
Hakuba Art Museum
1.1
km
Bridge
Hakuba Ohashi Bridge
820 m
Hokujo 11420-1
Hakuba Iwatake Ski Field
2.3
km
Church
Wadano no Mori Church
1.5
km
Ski Area
Hakuba 47 Winter Sports Park
2.3
km
5695 Hokujo
Happonoyu
680 m
Goryu
700 m
八方口-5480-1 Hokujo
Mimizuku Onsen
1.7
km
Tsugaike
1.2
km
Japan
Laforet Hakuba Museum of Art
1.1
km
Japan
Hakuba47 マウンテンスポーツパーク
2.2
km
Japan
Shiroumamie Museum
1.2
km
2935
Hakuba Saegusa Art Museum
1.2
km
〒399-9301
Ashiyu Kusushi Hot Spring
1.5
km
Store
The North Face Gravity
1.6
km
7025 Hokujyo
Hakuba Ski Club
2.0
km
Store
Patagonia Hakuba Store
1.8
km
Japan
Iwatake
2.1
km
12120 Hokujo
Iwatake Onsen
2.2
km
Hokujo
白馬岩岳mtb Park
2.2
km
Bridge
Oide no Tsuribashi Suspension Bridge
2.7
km
Nearby
Ski Area
Hakuba Happoone Winter Resort
430 m
5701-2 Hokujo
Hakuba Happo-One
420 m
Happo-one Nature Study Course
220 m
4487-4 Happoguchi
Glad Quad
210 m
Hokujo Happo Cultural Hall 2F
Hakuba Alpine Library
420 m
Corona Escape Terrace
590 m
Restaurants
Momochan Crepe
450 m
4259-8 Hokujo
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Central Location
Onsen
Undersized Heating
Inconsistent Dining
8.0/10
Great
Rooms
7.2
Location
8.6
Service
9.0
Dining
6.7
Guest reviews
8.0/10
based on 10 reviews
8.0
8.0/10 based on 34 reviews
William
United Kingdom,
May
2024
7.8/10
I had a pleasant stay at the hotel, with friendly and helpful service. The rooms were basic and a bit outdated, but the staff made up for it with their warm assistance. The location was convenient, right in the middle of Happo town, offering easy access to various amenities. The dining experience was fairly basic, but the fantastic onsen made up for it. Good value for money overall.
Rooms
7.0
The rooms were basic and a bit outdated, but the staff's friendliness made up for it.
Service
9.0
The service was incredibly friendly and helpful, with staff going above and beyond to assist guests.
Location
8.0
The location was great in Happo town, offering easy access to restaurants and ski bus stops.
Dining
6.0
The dining options were fairly basic, but the fresh vegetables were a nice touch.
Facilities
9.0
The onsen was fantastic and a perfect way to unwind after a day of skiing.
Damian
United Kingdom,
March
2024
7.4/10
The hotel is situated in a brilliantly convenient location, with easy access to the ski fields. The service was exceptional, with helpful staff making our stay especially memorable. The dining experience offered good options but could have been more diverse. The rooms were cozy with nice hot water showers, but could have had more equipment available for guests' convenience.
Rooms
7.0
The rooms were cozy with nice hot water showers.
Service
9.0
The service was exceptional, with very helpful and accommodating staff.
Location
8.0
The location was excellent, close to the ski fields and within walking distance to various spots.
Dining
7.0
The dining experience offered good options but could have been more diverse.
Facilities
6.0
The facilities were decent but could have had more equipment available for guests.
Kent
United States,
March
2024
8.2/10
I had a mixed experience at the hotel. The rooms were comfortable and clean but lacked internet connection inside; I had to go to the corridor for that. The presence of an Onsen was a nice touch, and the central location made access to the skiing lifts convenient. However, the heating system was really undersized, and the lockers could use some improvement.
Rooms
8.0
The rooms were very spacious and clean, but the lack of internet connection inside was inconvenient. On the positive side, having an Onsen in the hotel was a lovely feature.
Service
9.0
The service was very helpful, especially Vicky, who went above and beyond to assist us. The staff were super helpful throughout our stay.
Location
9.0
The location was excellent, with easy access to the skiing lifts and a free shuttle bus to various ski slopes. The hotel being in the center of town made dining and exploring convenient.
Dining
7.0
The dining experience was a bit of a mixed bag. The food was fine with some variety, but there were some hygiene concerns, especially with food storage. It would be good to see improvements.
Facilities
8.0
The hotel has good facilities, including an onsen, but some aspects like the heating system and lockers could be upgraded for better guest experience.
Central Location
Undersized Heating
Bruce
United States,
January
2024
8.4/10
Staying at this hotel was a wonderful experience. The rooms were spacious and having an Onsen in the hotel was a nice touch. The central location made it convenient for accessing the skiing lifts, and the overall cleanliness and family-friendly accommodations were top-notch.
Rooms
8.0
The room was very spacious and clean, easily accommodating our family. Having to access the internet in the corridor was a bit inconvenient.
Service
9.0
The service was exceptional. The staff was great, providing helpful suggestions for dining, skiing, and general information. The offer to assist us with our luggage to the bus terminal was a nice gesture.
Location
9.0
The hotel's location was central, making it a short walk to the ski shuttle bus and various restaurants. Being in Happo town allowed easy access to many attractions and ski slopes.
Dining
7.0
The dining experience was basic but adequate. While the options were slightly repetitious, it was still satisfactory overall.
Facilities
9.0
The hotel's facilities, including big rooms and Onsen, were impressive. The presence of an Onsen in the Japanese Alps added a luxurious touch to the stay.
Jim
United Kingdom,
December
2023
7.6/10
The hotel offers comfortable and clean rooms but is in need of renovation. The service was exceptional and went above and beyond to ensure a perfect stay. The location is excellent with access to various ski slopes and amenities in the town. The dining options were decent but could have offered more variety. Overall, a recommended stay with a few areas to improve.
Rooms
7.0
The rooms, although in need of renovation, are comfortable and clean.
Service
9.0
The service was outstanding, with staff going above and beyond to assist, especially Vicky.
Location
9.0
The hotel's location is excellent, with easy access to multiple ski slopes and town amenities.
Dining
7.0
The dining options were satisfactory but could have been more diverse.
Facilities
6.0
The facilities were okay but could be improved, especially the ski storage area.
W.
United States,
October
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The location was very convenient, close to the ski shuttle bus, and had excellent access to various attractions, but the rooms were small and lacking internet connectivity. The service was exceptional, with the staff going above and beyond to make our stay memorable. The dining experience was a bit hit or miss, with some average offerings. Overall, a decent stay with room for improvement.
Rooms
6.0
The rooms were spacious but outdated, with worn carpets and torn wallpaper.
Service
9.0
The staff were attentive, competent, and genuinely nice, providing excellent assistance with all requests.
Location
8.0
The location was central and convenient, with easy access to various attractions and the ski shuttle bus.
Dining
5.0
The dining options were fairly basic with some average dishes on offer.
Facilities
7.0
The hotel facilities were decent but could benefit from some upgrades.
Doug
United States,
September
2023
8.4/10
I had a wonderful stay at this hotel! The rooms were spacious and having an Onsen in the hotel was a fantastic feature. Its central location made it a short walk to the skiing lifts, but some areas in the room looked a bit old with worn carpets and torn wallpaper. Overall, a great experience with a few minor room issues.
Rooms
8.0
The rooms are big and the beds are very comfortable.
Service
9.0
The staff was incredibly helpful, especially Vicky who went above and beyond to assist us. They provided excellent recommendations for places to eat and ski.
Location
9.0
The hotel's location is very convenient, being close to ski shuttle bus stops and within walking distance to various locations. It's right in the middle of town, making it easy to access nearby amenities.
Dining
7.0
The dining experience was decent with a good spread, but it could be improved in terms of presentation and variety.
Facilities
9.0
The hotel offers excellent facilities, and the presence of an Onsen adds to the overall experience.
Michael
United Kingdom,
August
2023
7.2/10
The hotel is ideally located in the heart of Happo Village, just a short walk to the skiing lifts. The rooms, although a bit worn and in need of renovation, were serviceable. The service was exceptional, with staff going above and beyond to ensure a perfect stay. The location is convenient for exploring the town and accessing transportation. The dining experience, while repetitive at times, offered satisfactory options. Facilities met basic needs but had room for improvement.
Rooms
6.0
The rooms, though tired, worked well for our stay.
Service
9.0
The staff were incredibly helpful and accommodating throughout our visit.
Location
8.0
The hotel is right in the heart of Happo Village, making it easy to reach various amenities and transportation hubs.
Dining
7.0
The dining experience was acceptable with some variety each day, though improvements could be made.
Facilities
6.0
Basic facilities were available, but there is room for enhancement to meet higher standards.
Brian
United States,
June
2023
8.2/10
The hotel is located right in the heart of town, just a 5-minute walk from the bus station and supermarket, making it super convenient. Although the rooms lack some essential equipment for all guests and there was no internet connection inside the room, the onsen experience was excellent, and the management and staff, especially Vicky, were incredibly helpful during our stay. The dining options were varied, but the coffee was rated as the worst ever. The location is perfect for exploring the Hakuba area, with easy access to the ski slopes and nearby attractions.
Rooms
7.0
The rooms are spacious but have worn carpets, torn wallpaper, and look a bit old.
Service
9.0
The onsen experience was excellent, and the staff, especially Vicky, went above and beyond to assist us.
Location
10.0
The hotel is centrally located, offering easy access to the bus station, supermarket, and free shuttle buses to various ski slopes.
Dining
7.0
The dining options were somewhat limited, but the fresh cooked eggs were a nice touch.
Facilities
8.0
The hotel offers quality facilities to enhance your stay.
Chris
United Kingdom,
May
2023
7.8/10
I found the hotel to be a great choice for ski accommodation. The rooms were spacious and having an Onsen in the hotel added a nice touch. Despite the ski storage and drying room not being ideal, the central location with a short walk to the skiing lifts made up for it.
Rooms
8.0
The rooms were very spacious with nice hot water shower pressure.
Service
9.0
The staff, especially Vicky, was incredibly helpful and went above and beyond to provide suggestions and assistance. They were friendly and offered great advice for vegetarian options and general information.
Location
8.0
The hotel's location was pretty good, central with easy access to ski bus stops, making it convenient for skiing activities.
Dining
7.0
The dining experience offered good options but could have more variety to enhance the overall experience.
Facilities
7.0
The hotel facilities were satisfactory, catering to guests' basic needs.
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